Machine Capabilities

Note: Some or all of these options may not be visible to you depending on your administrator level. In the Remote Service Platform, in the Admin > Machines > Edit Machine page (found by clicking the Edit  icon), you may find a section titled “Machine Capabilities.” Each option and their functions are described below. Productivity […]

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Preview Machine

The Preview Machine function provides the user with an additional sub-menu of functions leading to more information about the selected machine.  This includes summary, devices, and journal information.  A refresh button  is provided on each page to refresh the information with present values and states. This page is accessible from: The Remote Service Platform, under […]

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Ping Graph

The ping graph function presents network connectivity graphs for both the location and machine connections.  All dates and times shown on the graphs are in the UTC time zone. Access the ping graph from various areas of the application by clicking the  icon. A pop-up window will open displaying two ping graphs (explained below). Ping […]

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Editing Machine Details

From the Admin Tools menu, select Machines. Choose a location from the selection bar above, if necessary. Click the edit  icon next to the machine you’d like to edit the details of. Editing machine info allows you to change: Machine minimum/maximum speeds, which impact the machine’s overall Performance values (a measurement used for OEE). Caution: […]

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