Below is a list of the most recent changes made to the SERVICE Application and Customer Portal. See the complete list of past changes and updates here.
02/12/2026
What’s New in ei³
This release builds on last month’s multi-machine reporting enhancements and expands downtime management capabilities. Together, these updates extend visibility from summary-level reporting into detailed interval analysis while strengthening downtime classification accuracy across the platform.
Production Energy Detail Report: Multi-Machine Interval Analysis
Last month, ei³ introduced multi-machine aggregation within the Production Energy Summary Report. This release extends that capability into the Production Energy Detail Report, enabling multi-machine analysis at the 15-minute interval level.
Key capabilities
- Multi-machine selection within a plant, including “Select All”
- Two viewing modes: combined aggregated intervals or machine-by-machine comparison
- Interval-level totals for Energy, CO₂, Parts Produced, and per-part metrics
- Full export support (PDF, Excel, HTML)
- Optimized performance for larger datasets
Business value
- Extends multi-machine visibility into detailed operational analysis
- Helps identify energy spikes and performance shifts over time
- Improves cross-machine comparison within the same production window
- Supports deeper troubleshooting and optimization efforts
Downtime Asset-Based Assignment & Multi-Machine Display
ei³ now enhances downtime accuracy by linking downtime codes to asset types and introducing an improved multi-machine downtime view.
Key capabilities
- Asset-based downtime filtering when asset types are configured for a machine
- Automatic filtering of categories and codes based on asset type
- Administrative interface for managing asset-to-code relationships
- Multi-machine downtime display with color-coded status visualization
- Direct assignment of unassigned events from the multi-machine view
Business value
- Reduces downtime misclassification
- Improves consistency in OEE and downtime reporting
- Strengthens shift-level visibility across multiple machines
- Simplifies operator and supervisor workflows
Insights: Downtime Badge Current Status Display
ei³ now offers an optional enhancement to the Large View Downtime Badge in Insights, allowing users to display the machine’s current status and active downtime code directly within the badge.
This update improves real-time visibility without changing existing dashboard configurations.
Key capabilities
- New “Display Current Status” configuration option for the Large View Downtime Badge
- Optional display of current machine state (Running or Down)
- When down, badge displays the active Category and Code
- Color indicator aligned with the most recent runtime or downtime state
- Default setting preserves existing badge behavior
Business value
- Provides at-a-glance visibility into current machine condition
- Reduces need to navigate into detailed downtime views
- Improves situational awareness for supervisors and operations teams
- Maintains full backward compatibility with existing dashboards
Availability
These features are available as part of the current release unless otherwise noted. Some capabilities may require specific configurations or permissions. Contact your ei³ representative for details on enabling specific features.
