Below is a list of the most recent changes made to the Remote Service Platform and Customer Portal. See the complete list of past changes and updates here.
In this release, we’re providing a completely new user interface with a more modern look and feel to our Customer Portal and related data-based applications. In addition, access will now be provided for Admin users to manage their Amphion Edge data collection tools and for our end customer users to perform remote service functions on their own machines, prior to activation of any of the Customer Portal apps. The names of our products are shortened, with the OEE and productivity-related features of Customer Portal and Remote Monitoring combining into a new app called PRODUCTION, and the machine process data-related features from Remote Monitoring will now be found in a new app called MONITOR. ei3 users will also have the benefit of using an optional, brief guided video tour of the new user interface.
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