Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. The Network Destinations Connectivity Test is a network tool that allows users to confirm whether or not the Amphion green box is able to access certain […]
Category: Network – How To
How to search for expected devices on a Shop Floor LAN
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool on the Admin > Networks web page. The Network Devices Tool allows users to view the devices that the Amphion S14-H or A14-H green box has detected to be connected to the […]
How to Connect to the S14 Red Box Amphion Edge OPC UA Server from a Device on the Factory LAN
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. With this feature, SERVICE admin users can configure the Amphions to allow a device on a customer’s factory LAN, such as an MES or SCADA system, […]
How can I access an isolated device on my shop floor LAN through remote service?
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. Some special network setups involve isolated devices, sometimes on an external server, that while still on the same shop floor LAN, are separate from the machines […]
How to Download a Amphion Configuration File
Purpose: This guide explains how to create & download a configuration file at network or machine level For Green or Black Box Step 1a: Access Admin Portal Go to admin portal and navigate to the Networks section For Red Box Step 1b: Access Admin Portal Go to admin portal and navigate to the Machines section […]
How to Move Machines from One Network to Another
The following steps may be followed to move an individual machine from one network to another. The source and target networks do not need to be in the same location or even in the same company, nor do they need to be in the same network version. Once a machine has been moved in ei3 […]
How to Export A Machine Template and then Import the Template to Create a New Machine in a Network
This article describes how ei3 SERVICE administrator users can use the machine template export/import functions to create new machines in an existing network. The original network version of the source machine is irrelevant as the created machine will be consistent with the network version where it is created. In other words, a machine template made […]
How to find your DNS server address
When setting up a new network for your machine, it’s important that you enter the correct IP information – in order to get your Amphion device connected properly, you’ll need to provide DNS IP address information for the network your Amphion is connected to. This information can be entered in the Remote Service Platform, under […]
How to set up an alert that monitors a machine’s connection to ei3
Alert Actions Creating Alerts Basic Information Options Alerts Schedule Condition Recipients Alert Actions Once an alert has been created, it will display on the main Alerts page in a list. The symbols in the Action column provide the following functions: Create a new alert. See Creating Alerts for more information on alert creation. Edit an existing […]