How to find your DNS server address

When setting up a new network for your machine, it’s important that you enter the correct IP information – in order to get your Amphion device connected properly, you’ll need to provide DNS IP address information for the network your Amphion is connected to. This information can be entered in the Remote Service Platform, under […]

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What Is A Domain Name Server (DNS) And How Does It Work

Domain Name Servers (DNS) are the Internet’s equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol (IP) addresses. This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses.  Information from all the domain name […]

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Enodia guides

Remote Service uses a network that allows devices on Machines to be manipulated by control programs like PC-Anywhere, VNC, Web Browsers, and other software. Some software that can be used in this environment is special purpose software like Siemens Step-7 that is designed for use with Siemens PLCs.  The ei3 Remote Service platform was designed […]

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How does my ei3 VPN device connect?

You may be interested in finding details on the network information such as which ports you need to connect to on your ei3 VPN device in order for it to behave properly. The VPN device will try to make a connection to servers in these netblocks: 193.240.82.192/26 206.18.172.0/24 78.40.77.0/28 4.71.148.64/26 4.14.219.64/26 In all cases, it […]

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How to set up an alert that monitors a machine’s connection to ei3

Alert Actions Creating Alerts Basic Information Options Alerts Schedule Condition Recipients Alert Actions Once an alert has been created, it will display on the main Alerts page in a list. The symbols in the Action column provide the following functions: Create a new alert. See Creating Alerts for more information on alert creation.  Edit an […]

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