Note: This page tests the Amphion’s outbound VPN connections to ei3, as described in How does the Amphion VPN device connect to ei3?. Depending on how the device is configured, the VPN Test page can be reached directly from the shop floor network without a SERVICE login, so it can be handed to a customer’s […]
Category: Network
How to Use the Direct Ping Test
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. The Direct Ping Test is a network tool that lets users test reachability to any IP address and port from the Amphion, without having to add […]
How to Use the Network Destinations Connectivity Test
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. The Network Destinations Connectivity Test is a network tool that allows users to confirm whether or not the Amphion green box is able to access certain […]
How to search for expected devices on a Shop Floor LAN
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool on the Admin > Networks web page. The Network Devices Tool allows users to view the devices that the Amphion S14-H or A14-H green box has detected to be connected to the […]
How to Connect to the S14 Red Box Amphion Edge OPC UA Server from a Device on the Factory LAN
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. With this feature, SERVICE admin users can configure the Amphions to allow a device on a customer’s factory LAN, such as an MES or SCADA system, […]
How can I access an isolated device on my shop floor LAN through remote service?
Note: The user must have administrator access level in SERVICE to be able to access the shop floor LAN network devices analysis tool in the Admin > Networks page. Some special network setups involve isolated devices, sometimes on an external server, that while still on the same shop floor LAN, are separate from the machines […]
How to Download a Amphion Configuration File
Purpose: This guide explains how to create & download a configuration file at network or machine level For Green or Black Box Step 1a: Access Admin Portal Go to admin portal and navigate to the Networks section For Red Box Step 1b: Access Admin Portal Go to admin portal and navigate to the Machines section […]
Machine Network Troubleshooting Tools
Introduction Notes Accessing the Tools Ping an Address Ethernet Interface Link Status Ethernet Interface Traffic DHCP Client Scan Machine LAN for Devices Network State Table Introduction Investigating issues impacting ei3 Amphion connections can be a significant challenge. To assist, ei3 has developed special troubleshooting tools. This document presents some of the available tools in detail. […]
How does the Amphion VPN device connect to ei3?
ei3 recommends that your network firewall be configured to allow the Amphion device to reach the following IP ranges: 193.240.82.192/26 4.14.219.64/26 When the Amphion makes its outbound-only, secure VPN connections to servers in these netblocks, it will connect to destination port 443 (TCP). These ranges include ei3’s VPN and DNS servers in multiple locations, which […]
What Is A Domain Name Server (DNS) And How Does It Work
Domain Name Servers (DNS) are the Internet’s equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol (IP) addresses. This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. Information from all the domain name […]