Introduction Notes Accessing the Tools Ping an Address Ethernet Interface Link Status Ethernet Interface Traffic DHCP Client Scan Machine LAN for Devices Network State Table Introduction Investigating issues impacting ei3 Amphion connections can be a significant challenge. To assist, ei3 has developed special troubleshooting tools. This document presents some of the available tools in detail. […]
Category: Network
Network Analysis Tools: How to search for expected devices on a Shop Floor LAN
Note: The user must have administrator access level in ei3 Remote Service to be able to access the shop floor LAN network devices analysis tool. In ei3 Remote Service, navigate to Admin à Networks and search for the project number of the network on which you would like to view the shop floor LAN network […]
How does the Amphion VPN device connect to ei3?
ei3 recommends that your network firewall be configured to allow the Amphion device to reach the following IP ranges: 193.240.82.192/26 4.14.219.64/26 When the Amphion makes its outbound-only, secure VPN connections to servers in these netblocks, it will connect to destination port 443 (TCP). These ranges include ei3’s VPN and DNS servers in multiple locations, which […]
How to find your DNS server address
When setting up a new network for your machine, it’s important that you enter the correct IP information – in order to get your Amphion device connected properly, you’ll need to provide DNS IP address information for the network your Amphion is connected to. This information can be entered in the Remote Service Platform, under […]
What Is A Domain Name Server (DNS) And How Does It Work
Domain Name Servers (DNS) are the Internet’s equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol (IP) addresses. This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. Information from all the domain name […]
Enodia User’s Guide
The ei3 Remote Service platform was designed so that each machine device has its own unique address within ei3. Local machine IP addresses are translated to “Argo IPs” using Network Address Translation, or NAT. This approach allows devices on machines to be manipulated by control programs like PC-Anywhere, VNC, web browsers, and other software. A […]
How to set up an alert that monitors a machine’s connection to ei3
Alert Actions Creating Alerts Basic Information Options Alerts Schedule Condition Recipients Alert Actions Once an alert has been created, it will display on the main Alerts page in a list. The symbols in the Action column provide the following functions: Create a new alert. See Creating Alerts for more information on alert creation. Edit an […]