Introduction Notes Accessing the Tools Ping an Address Ethernet Interface Link Status Ethernet Interface Traffic DHCP Client Scan Machine LAN for Devices Network State Table Introduction Investigating issues impacting ei3 Amphion connections can be a significant challenge. To assist, ei3 has developed special troubleshooting tools. This document presents some of the available tools in detail. […]
How to Define Amphion MRFD Red and Black Box Default Configuration TCP/IP Ports
To set up and manage the list of default TCP/IP ports allowed for all Amphion MRFD red and black box configuration files generated by your company’s ei3 admin users, follow the instructions below. NOTE: Only Super-Admin users have access to this feature. In Remote Service, navigate to Admin > Red Box Default Ports or MRFD […]
How to remotely update your Amphion’s network configuration
This feature is available to Admin users only.This procedure works for eligible Amphions of networks and machines in ei3. In Remote Service, navigate to Admin and then either the Networks page or the Machines page. Using the Search bar, find the network or machine you’re looking to configure, and then select the Configuration icon for […]
How does the Amphion VPN device connect to ei3?
ei3 recommends that your network firewall be configured to allow the Amphion device to reach the following IP ranges: 22.214.171.124/26 126.96.36.199/26 When the Amphion makes its outbound-only, secure VPN connections to servers in these netblocks, it will connect to destination port 443 (TCP). These ranges include ei3’s VPN and DNS servers in multiple locations, which […]
Amphion Quickstart Guides [PDF]
Clicking any links to the guides below will open the PDF in a new tab on your web browser. S14-H Green Box Quickstart Guide S14-N Red Box Quickstart Guide S14-C Black Box Quickstart Guide A14-H Green Box Quickstart Guide A14-N Red Box Quickstart Guide A14-C Black Box Quickstart Guide A14-K Quickstart Guide © […]
Using WiFi for Connecting Green to Red Boxes
Ei3’s connected services grab data in real time from your machines using custom-built security appliances. These include a master device for the factory floor (the green box), and individual devices for each machine (the red boxes). These function to isolate each machine from others as well as from other computers in the factory. Any network […]
Amphion User Guide [PDF]
View the Amphion S14 User Guide. © 2023 ei3 Corporation. Content of this web page is proprietary to ei3 Corporation.
Greenbox Help Doc [PDF]
View PDF: Offline_Green_box_Helpdoc © 2023 ei3 Corporation. Content of this web page is proprietary to ei3 Corporation.
Amphion Connection Troubleshooting Tree
View the troubleshooting PDF: Amphion_Troubleshooting_Flowchart © 2023 ei3 Corporation. Content of this web page is proprietary to ei3 Corporation.
Amphion Configuration Instructions
All current Amphion models S14H (green box), S14N (red box), and S14C (black box) configuration files have a special file type ending in .ei3. Please note: Amphion models S14 and the Amphion model 14K (orange box) use patch files ending in .ei3 while older Amphion models A14 use a patch file ending in .PATCH. Any files […]