Shift Teams allow you to track each shift on a machine and the team working on that machine at any of their assigned shifts. This information is used in some reports such as the Daily Performance and Shift Performance reports. You can find the Shift Teams menu items in the Customer Portal, under Tools > Shifts. […]
Search Functions New User Creation User Access Rights Editing User Information User Groups My Profile Please note: This article describes Remote Service users, which are different from Remote Service users. See this article for details on Customer Portal users. The Users page in the Remote Service Platform displays a list of each remote service user […]
Each OEM has access to OEM User listings. Keep in mind: These users are completely separate from normal Users – these OEM users can have access to machines regardless of company or location. The OEM Users page is accessible from Customer Portal > Admin Tools > OEM Name Users. In the screenshot below, it is […]
Below is shown a table of user permission levels and what each permission level allows for each available product. © 2023 ei3 Corporation. Content of this web page is proprietary to ei3 Corporation.
User Groups can provide easy and effective user management. When used properly, permissions and rules can be set for several users at once. For instance, if you want to make it possible to track downtime on several cutting machines from one user account, you could: Create a user called Cutter users. Make a user group […]
Search Functions New User Creation Admin Access Levels Set User Permissions Permission Levels Editing User Information User Groups New User Group Creation My Profile Please note: This article describes Customer Portal users, which are different from Remote Service users. See this article for details on Remote Service users. The Users page in the Customer Portal displays […]