When a machine (red box) or a network (green box) are offline in ei3, stopping you from performing remote service, the first thing to check are the physical aspects of the connection: Is the machine online? Are the Amphions online? Has anything been moved or reconfigured? Have there been any recent local network changes? Further […]
Category: Tools
DOWNTIME – Pareto
Use Pareto to analyze the impact of your machine’s downtime. You can access the Pareto tool from the top menu bar through DOWNTIME > Analysis > Pareto. Setup Analyzing Data Saving Graphs Setup When you first enter the Pareto page, you will be prompted to select what you wish to analyze in your Pareto Analysis. […]
Using Smart TV Displays to Show Machine Information
Smart TV displays in factories can be used to show machine information in prominent areas like any other andon display. In order to display a machine dashboard with status and productivity information, the Smart TV must be able to connect to ei3 web servers. Limitations on local network setups in a factory may interfere with […]
Starting a SERVICE Session
Upon selecting an available key, the Start Remote Service Session page is presented to the user: Key Selection – One of the three available (gray) keys must be selected. Purpose – One of the available purpose choices must be selected. These include Maintenance, Operator Support, Test Remote Connection, and Troubleshooting. Create & Connect – For […]
API Access – Overview
This function requires having API Access enabled on your machine. API Access provides a rich and powerful web service API with which to access your application data. This product can be used to automate or integrate your internal business intelligence or ERP systems with your machine’s production data. Each user account for a customer has […]