Each OEM has access to OEM User listings. Keep in mind: These users are completely separate from normal Users – these OEM users can have access to machines regardless of company or location. The OEM Users page is accessible from Customer Portal > Admin Tools > OEM Name Users. In the screenshot below, it is […]
Articles Tagged: user permissions
User Permissions Chart
Below is shown a table of user permission levels and what each permission level allows for each available product. NOTES (*) The reports available to a given user may vary depending on the activation status of Applications and Machines. For example, DOWNTIME reports will only be available if the DOWNTIME application is active for at […]
Customer Portal – Add Users
Search Functions New User Creation Admin Access Levels Set User Permissions Permission Levels Editing User Information User Groups New User Group Creation My Profile Please note: This article describes Customer Portal users, which are different from Remote Service users. See this article for details on Remote Service users. The Users page in the Customer Portal displays […]