Machine Data Export

While data exports for Remote Monitoring and Downtime Tracking are available, it’s also possible to export important machine data from the Reports menu. Use these ‘export-reports’ to generate reports  in Excel-compatible formats which are capable of generating larger amounts of raw data from a selected time period. A notification is sent to the user’s email address […]

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Remote Service – Machines

The Machines page provides users with an overview of the customers’ machines and the ability to control various aspects and functions of machine remote service. Search Machine – The Search Machine function allows users to search / filter the machines list based on keywords such as Name, Serial Number, or Location. Company Access – This column indicates and controls whether […]

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Downtime – Tablet Mode

Accessing Downtime Tracker Overview – Layout & Functions Assigning Downtime This feature requires API Access and Downtime enabled on your machine, and the Customer Portal and Downtime permission levels for the associated user account(s) need to be set to Read only and Read/Write in order to access the tablet mode. Read more about changing user […]

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Export Data

Some of our machine data tracking applications, such as Downtime Tracking and Remote Monitoring, allow users to grab a large amount of machine information using the Export Data function. Setting up a data export Remote Monitoring Exports Productivity Data Process Data Downtime Tracking Exports Downtime Tracking Data Use the Export Data page to export downtime information to CSV […]

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