ei3’s MONITOR application is the ultimate solution for accessing real-time machine and process data, enabling you to optimize performance and prevent unforeseen downtime. Technicians, operators, and maintenance teams can effortlessly review data trends, set up alerts for deviations, and troubleshoot issues proactively. With secure and remote connections, MONITOR provides instant access to invaluable data, allowing […]
Articles Tagged: remote monitoring
SERVICE
ei3’s SERVICE application is the ultimate solution for ensuring “ZERO TRUST REMOTE ACCESS” to industrial networks, bridging the gap between equipment manufacturers and installed machines securely. With SERVICE, machine builders can enhance diagnostic and troubleshooting capabilities, minimizing machine downtime for their customers. This enables them to provide secure, remote, and real-time troubleshooting, drastically reducing travel […]
Machine Data Export
While data exports for Remote Monitoring and Downtime Tracking are available, it’s also possible to export important machine data from the Reports menu. Use these ‘export-reports’ to generate reports in Excel-compatible formats which are capable of generating larger amounts of raw data from a selected time period. A notification is sent to the user’s email address […]
SERVICE – Machines
First, log in to the SERVICE application and find the machine you wish to start a remote service session with. Select the Machines tab and enter your search terms. The search terms you enter will be matched against many fields associated with machines: The ei3 Project Name, for example 1234-01; Machine information (Name, Model, Description, […]
DOWNTIME – Tablet Mode
Accessing Downtime Tracker Overview – Layout & Functions Assigning Downtime This feature requires API Access and Downtime enabled on your machine, and the Customer Portal and Downtime permission levels for the associated user account(s) need to be set to Read only and Read/Write in order to access the tablet mode. Read more about changing user […]
Export Data
Some of our machine data tracking applications, such as DOWNTIME and MONITOR, allow users to grab a large amount of machine information using the Export Data function. Exporting Productivity Data Exporting Process Data Exporting Downtime Data Exporting Productivity Data This export includes the general OEE and other productivity values for a machine over the selected time […]