Machine Network Troubleshooting Tools

Introduction Notes Accessing the Tools Ping an Address Ethernet Interface Link Status Ethernet Interface Traffic DHCP Client Scan Machine LAN for Devices Network State Table Introduction Investigating issues impacting ei3 Amphion connections can be a significant challenge. To assist, ei3 has developed special troubleshooting tools. This document presents some of the available tools in detail. […]

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How does the Amphion VPN device connect to ei3?

ei3 recommends that your network firewall be configured to allow the Amphion device to reach the following IP ranges: 193.240.82.192/26 4.14.219.64/26 When the Amphion makes its outbound-only, secure VPN connections to servers in these netblocks, it will connect to destination port 443 (TCP). These ranges include ei3’s VPN and DNS servers in multiple locations, which […]

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Amphion Quickstart Guides [PDF]

Clicking any links to the guides below will open the PDF in a new tab on your web browser.   S14-H Green Box Quickstart Guide S14-N Red Box Quickstart Guide S14-C Black Box Quickstart Guide A14-H Green Box Quickstart Guide A14-N Red Box Quickstart Guide A14-C Black Box Quickstart Guide A14-K Quickstart Guide   © […]

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Using WiFi for Connecting Green to Red Boxes

Ei3’s connected services grab data in real time from your machines using custom-built security appliances.  These include a master device for the factory floor (the green box),  and individual devices for each machine (the red boxes).  These function to isolate each machine from others as well as from other computers in the factory.   Any network […]

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Amphion Configuration Instructions

All current Amphion models S14H (green box), S14N (red box), and S14C (black box) configuration files have a special file type ending in .ei3. Please note: Amphion models S14 and the Amphion model 14K (orange box) use patch files ending in .ei3 while older Amphion models A14 use a patch file ending in .PATCH. Any files […]

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Amphion Configuration Instructions – Model 14K

All model 14K Amphions use a special configuration file type, ending in .ei3 Please note: Other Amphion models (red, green, and black boxes) use a different file type, known as a .PATCH file. These .PATCH files will not work on model 14K Amphions. Follow these instructions for configuring other Amphion models. The model 14K Amphion looks for […]

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Amphion LED Meanings

Amphion 14H, 14N, and 14C – LED Meanings Power LED: The yellow LED indicates that the Amphion has power. If it is off, then the device is not being powered. System LED: The green LED represents the status of the device. When the Amphion has completed booting, this light will flash once per second. Tunnel […]

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