Trigger-based data collection allows users to set up a set of data points to be collected when a specific trigger event occurs on the machine, as detected by a change in the value of any one data point. This means a trigger-based collection job might collect data several times in a minute, or only a […]
Articles Tagged: admin tools
How to set up an alert to notify you when there is a gap in your machine data
Note: This alert function requires MONITOR to be active on the machine. A gap in data can occur when a machine cannot connect to the internet, so its data cannot get to ei3. A data gap alert can be set up for your machine(s) to notify you whenever a gap in data occurs according to […]
How to set up an alert that monitors a machine’s connection to ei3
Alert Actions Creating Alerts Basic Information Options Alerts Schedule Condition Recipients Alert Actions Once an alert has been created, it will display on the main Alerts page in a list. The symbols in the Action column provide the following functions: Create a new alert. See Creating Alerts for more information on alert creation. Edit an existing […]
API Access – Overview
This function requires having API Access enabled on your machine. API Access provides a rich and powerful web service API with which to access your application data. This product can be used to automate or integrate your internal business intelligence or ERP systems with your machine’s production data. Each user account for a customer has […]
Data Points – Full Text Search Functions
By default, most pages in the system will load displaying a blank page. Machines with a high volume of data points, for example, may take a while to load fully. By displaying each page as blank by default the system can load faster in your browser, and users can easily find specific entries on a page […]
Manage Schedules
For details on machine schedule creation, see this article. Once you’ve created a schedule, it’s time to apply it to your machine. From the Tools > Manage Schedules menu, select a machine using the machine selection bar at the top of the page. In the Action column, click the icon. Select the schedule you’d like […]
Editing Machine Details
From the Admin Tools menu, select Machines. Choose a location from the selection bar above, if necessary. Click the edit icon next to the machine you’d like to edit the details of. Editing machine info allows you to change: Machine minimum/maximum speeds, which impact the machine’s overall Performance values (a measurement used for OEE). Caution: […]
DOWNTIME Alerts
Note: DOWNTIME alerts can only be used on machines that have the DOWNTIME product active. Alert Actions Creating Alerts Basic Information Options Schedule Type & Criteria Recipients Alert Actions From the menu, select DOWNTIME > Admin > Alerts. The symbols in the Action column provide the following functions: Create a new alert. Edit an existing […]
Creating DOWNTIME Codes
This is part of a series on downtime codes. Creating downtime codes Managing downtime codes Assigning downtime codes Creating Downtime Codes To create downtime codes for a machine: From the menu, select Downtime Tracking > Codes (under Admin Tools). Under the Action column, click the icon to create a new code. Input the desired downtime […]
Customer Portal – Add Users
Search Functions New User Creation Admin Access Levels Set User Permissions Permission Levels Editing User Information User Groups New User Group Creation My Profile Please note: This article describes Customer Portal users, which are different from Remote Service users. See this article for details on Remote Service users. The Users page in the Customer Portal displays […]