Alert Actions

Once an alert has been created, it will display on the main Alerts page in a list.

The symbols in the Action column provide the following functions:

Create a new alert. See Creating Alerts for more information on alert creation.
 Edit an existing alert.
 Copy an alert.
 Delete an alert.

The Enabled column displays whether the alert is enabled or disabled. A green box  signifies that the alert is enabled. To enable or disable an alert, see Alerts – Basic Information.

Creating Alerts

In the Remote Service system, navigate to the Admin -> Networks page, and select the bell icon  under the Configure column to open the Alerts page.

Select the  icon to create a new alert.

Basic Information

Users can enter alert information, select a machine, or choose to enable/disable the alert.


Users can specify alert options – alert frequency, number of alerts, language, and more. For more details on these fields and what they mean, see this FAQ article which explains them further.

Alerts Schedule

Choose a time period during which alerts should be sent out. For instance, if a machine runs only five days a week and alerts should not be sent out on weekends, configure the Schedule section to match the machine run times.


Choose a trigger type for alerts from the options available.


Enter alert recipients in the text boxes below. Email and text alerts are supported; text messaging fees may apply. Separate multiple entries with a comma.

Once completed, hit the Save  icon at the bottom of the page to save your alert.

Not receiving an alert? Read about Alert Status Information to ensure your alert is properly set up.

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