DOWNTIME – Pareto

Use Pareto to analyze the impact of your machine’s downtime. You can access the Pareto tool from the top menu bar through DOWNTIME > Analysis > Pareto. Setup Analyzing Data Saving Graphs Setup When you first enter the Pareto page, you will be prompted to select what you wish to analyze in your Pareto Analysis. […]

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How to Edit Existing Tools and Add Maintenance Items – LIFECYCLE

Note: LIFECYCLE can only be used on machines that have the LIFECYCLE product active. For general information and definitions on tools please see this article: Tools – LIFECYCLE. In the dashboard, first start up the LIFECYCLE app, then select Admin > Tools: After selecting Tools, a screen like the one below will appear: As illustrated […]

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LIFECYCLE – Tools

Note: LIFECYCLE can only be used on machines that have the LIFECYCLE product active. For more information on tools please see this article: How to Edit Existing Tools and Add Maintenance Items. In the dashboard, first start up the LIFECYCLE app, then select Overview: After selecting Overview, users will be brought to a page, like […]

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Using User Groups effectively

User Groups can provide easy and effective user management. When used properly, permissions and rules can be set for several users at once. For instance, if you want to make it possible to track downtime on several cutting machines from one user account, you could: Create a user called Cutter users. Make a user group […]

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How to set up an alert that monitors a machine’s connection to ei3

Alert Actions Creating Alerts Basic Information Options Alerts Schedule Condition Recipients Alert Actions Once an alert has been created, it will display on the main Alerts page in a list. The symbols in the Action column provide the following functions: Create a new alert. See Creating Alerts for more information on alert creation.  Edit an […]

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Starting a SERVICE Session

Upon selecting an available key, the Start Remote Service Session page is presented to the user: Key Selection – One of the three available (gray) keys must be selected. Purpose – One of the available purpose choices must be selected. These include Maintenance, Operator Support, Test Remote Connection, and Troubleshooting. Create & Connect – For […]

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Preview Machine

The Preview Machine function provides the user with an additional sub-menu of functions leading to more information about the selected machine.  This includes summary, devices, and journal information.  A refresh button  is provided on each page to refresh the information with present values and states. This page is accessible from: The Remote Service Platform, under […]

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API Access – Overview

This function requires having API Access enabled on your machine. API Access provides a rich and powerful web service API with which to access your application data. This product can be used to automate or integrate your internal business intelligence or ERP systems with your machine’s production data. Each user account for a customer has […]

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Data Points – Full Text Search Functions

By default, most pages in the system will load displaying a blank page. Machines with a high volume of data points, for example, may take a while to load fully. By displaying each page as blank by default the system can load faster in your browser, and users can easily find specific entries on a page […]

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Mobile Portal – Viewing Machines

iOS: Go to  System Settings, and find the Mobile Portal app icon. Tap into the settings for the app. Select the Max # Machines option, and choose a selection from the list. Android: Open the Mobile Portal app, and select the  icon from the top right of the screen. Select Settings. Choose the Number of […]

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