How to Move Machines from One Network to Another

The following steps may be followed to move an individual machine from one network to another. The source and target networks do not need to be in the same location or even in the same company, nor do they need to be in the same network version. Once a machine has been moved in ei3 […]

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How to find your DNS server address

When setting up a new network for your machine, it’s important that you enter the correct IP information – in order to get your Amphion device connected properly, you’ll need to provide DNS IP address information for the network your Amphion is connected to. This information can be entered in the Remote Service Platform, under […]

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How to set up an alert that monitors a machine’s connection to ei3

Alert Actions Creating Alerts Basic Information Options Alerts Schedule Condition Recipients Alert Actions Once an alert has been created, it will display on the main Alerts page in a list. The symbols in the Action column provide the following functions: Create a new alert. See Creating Alerts for more information on alert creation. Edit an existing […]

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