Yes, it is possible to assign your own IP to a black box. Doing so can cause issues with data collection however, and we may need to assist you in this process. Contact us for guidance with this process in order to ensure that data collection continues unhindered.
If you’re using OPCUA the reset process can be done easily through the Customer Portal, from Admin Tools > Machines. Please see this guide for details on restarting a data collection job.
© 2023 ei3 Corporation. Content of this web page is proprietary to ei3 Corporation.