Using the ei3’s  VPN remote service software and other web applications such as the Customer Portal and its associated apps (i.e. Downtime Tracking, Remote Monitoring, etc) requires that the client computer have at least the following characteristics:

  • Windows 10 or higher
  • 1 gigahertz (GHz) or faster processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 300 MB of free disk space
  • Attached graphics display capable of 1024 by 768 or higher resolution.
  • High Speed Internet connection (Broadband or better)

See also: Web browsers supported by ei3

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