There are two ways to find the network information for your Shop Floor LAN:

  • From either the Customer Portal under the Remote Service tab (requires active Remote Service product), or from the SERVICE application:
    1. Go to the Machines tab, and search for the machine or network you’re looking for.
    2. Click the Preview Machine icon .
    3. Navigate to the Settings tab.
    Network information will be displayed on this page.
  • From the SERVICE application:
    1. Go to Admin > Networks.
    2. Search for the desired network.
    3. Click Edit  (in the Actions column).
    Network information will be displayed on this page – see the sample screenshot below.

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