This function only works with specific Amphion Edge Device data collection for certain automation controls protocols. If you do not meet these requirements, please contact us to restart data collection on your machine.

In some cases, you may want to swap or reconfigure your Amphion settings to implement changes to your data points.

Note that adding or editing data points is a delicate process where each character must match – any errors will result in a failure to collect data. For more information on setting up data points, see this article: How to Configure an OPC UA Job

In order to collect properly with these new settings, you will need to restart data collection, which can be done in a few easy steps:

1. From the Customer Portal, navigate to Admin Tools > Machines.

2. Click on the green colored icon labeled “Running” (under the Collection column) to stop data collection.The icon will change color to red, and read as “Stopped”.

3. Two optional data “reset” function icons are available. These actions are not required to implement changes to data collection settings. Caution: These functions will delete historical data collected for the machine.

 – Clicking the Reset Data Collection icon in the Action column will delete all historical data collection for the machine, including any data that is currently cached on the Amphion.

A pop-up window will appear in your browser to confirm this action.

 – Clicking the Delete Cached Data icon in the Action column will delete any cached data on the Amphion. This is sometimes needed to remove data that no longer matches the current data collection settings. This function can also sometimes be useful in situations where an Amphion which has been offline for a while, then has been reconnected and is attempting to transmit large amounts of cached data.  Note that the Amphion must be online for this function to work.

A pop-up window will appear in your browser to confirm this action.

4. Click on the “Stopped” icon to restart data collection. The icon should change back to green and say “Running”.

5. Lastly, verify that the collection job is re-collecting properly. Wait about 5 minutes, then go to the Remote Monitoring > Snapshot web page in ei3. Check the timestamp shown above the machine data points to confirm that the data displayed is updating, as this signifies that the machine is properly collecting data again.

Check the Snapshot page a couple of times to verify that the time stamp of the data displayed, upon repeated refreshing the page, is updating to more recent times.

Note: In some cases, it may take some time for data collection to catch up to current time. Examples include cases when there is substantial data to be processed that is stored locally in cache, or if there is a poor internet connection.
Please contact us if you’re having trouble with data collection during this process.

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