These capabilities are only available to admin-level users for certain customers. Editing data points can cause a data collection job to fail – proceed with caution when making changes to machine data points.

To collect data from your machine, we use a set of data points (listed by tag type) tailored to fit your machine’s configuration. Some common data points such as line speed, or total material count, for example, are found on most machines. In some situations, you may want to add, edit, or remove some of these data points.

To see a list of all data points, tag types, and their usage, see this article.

This article describes how to add, edit, or remove machine data points. While some users have the ability to add, edit, or remove the data points on their machines, others may need to contact us for assistance with this process.

Viewing Machine Data Points

In the Customer Portal, navigate to Admin Tools > Data Points.

Admin partner users can also access this page from the Remote Service Platform > Admin > Data Points.

Select a machine from the drop-down menu provided. The page will load blank by default.

In the search bar, type * (wild card symbol), and click the Search icon  or the Enter key on your keyboard.

The page will reload showing a complete list of data points.

If you don’t see a list of points or you see a message “No data points have been configured for the selected machine“, there are no points configured for your selected machine. Add the points using the steps below or contact us for assistance.

Adding Data Points

To understand each field available on the data point creation page, see this article.

There are two ways to add data points to a machine:

  • Each point added individually from scratch
  • From another machine

Adding Points individually

On the Data Points page, click the New icon  in the Action column to open the New Data Point Creation page.

See this article for details on each field and its properties.

Once all necessary fields have been entered, scroll to the bottom of the page and click the Save icon . Once saved, the page will reload to the main data points page, and your new data point should be added to the list of data points set for your machine.

Adding data points from another machine

Note that this function cannot be used for machines which are already collecting data.

First, find the machine you’d like to get the data points from using the machine selection drop-down menu.

On the Data Points page, click  the Export XML Template icon  to download the .XML file to your computer.

Using the machine selection menu, choose the machine you’d like to import the points to.

On the Data Points page, click  the Import XML Template icon  to download the .XML file to the machine. An Import page will display in your browser.

Choose the .XML file you’ve downloaded, and select the Load icon . A Device Mapping page will display in your browser.

Choose the device you’re mapping the imported points to. If the device isn’t listed, see this article on creating machine devices, or contact us for assistance.

Click the Save icon . A confirmation window will appear – click OK.

The main Data Points page will load, displaying a confirmation message.

By default it will load as a blank page with no points displayed – use the * symbol search to show all imported points. Remember to review the newly added points for accuracy.

Editing, Copying and Deleting Data Points

Please note: Generally, the data points on a running data collection job cannot be deleted – only data points on machines with no running collection job can be removed. Furthermore, while points can be added or edited on a running data collection job, the changes will not take effect until the job is restarted.
Some customers are able to make changes and restart the collection job themselves – see this article for details on how to make edits to or remove data points from a running data collection job.

In the Customer Portal, on the Admin Tools > Data Points page, in the Actions column:

 – Allows user to edit the selected data point

 – Copy the selected data point. An Edit Data Point page will appear, clicking the Save icon  will save it as a new point.

 – Delete the selected point. If the point is being used in a data collection job, it cannot be removed.

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