The Dashboard tab of the Customer Portal allows users to get a deeper look at the statistics of an individual machine. Use the machine selection bar at the top of the page to select a machine and view its performance statistics.
Once a machine is selected, users can toggle between the Productivity Dashboard and the Data Dashboard. This article covers all the information displayed on the Productivity dashboard – for information on the Data dashboard, see this article instead.
The dashboard has four sections: Production, Trends, Remote Maintenance, and E-Services Plans.
The Production section displays the machine’s production statistics over the past 24 hours. This section includes important information involving the machine’s OEE (Overall Equipment Effectiveness), which is made of of three main components: Availability, Performance, and Quality. These factors are used together to calculate a machine’s OEE.
- Availability – In this section, the machine’s operating time is compared with the Plant’s operating time. A percentage value is shown signifying the amount of time the machine has been in operation versus the overall plant operation time.
- Performance – Performance is calculated by the machine’s average speed (in measured units) over its maximum speed.
- Quality – Quality is calculated by measuring the amount of good material produced divided by the total amount of material. These numbers can be edited in the Job Management menu to allow for manual input of other important values such as scrap material.
The Trends graphs provide information on your machine’s OEE, Availability, Performance, and Quality over time. By selecting a time interval from the buttons above the graph, you can easily change the time period you would like to view. Additionally, the Jobs selection allows you to view each of the machine’s jobs, as well as the OEE, Availability, Performance, and Quality for each. Instead of using time values for the X-axis, the graph will display a list of the machine’s most recent jobs. The information in this section can easily be exported to your device with the Export feature.
This section displays the number of remote sessions with this machine over the past 30 days and the last 12 months.
Displays the current E-Services plans in effect for a machine, and when these services expire.
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